Mars International Travel Retail - Recall Statement
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Mars International Travel Retail - Recall Statement

MARS ITR – P.O. Box 81, 5460 AB Veghel, The Netherlands

A division of Mars Nederland BV

Tel +31 (0) 413 383333 Fax +31 (0) 413 340229

24 February 2016

Mars International Travel Retail - Recall Statement

After a small piece of red plastic was found in one SNICKERS® bar purchased in Germany, Mars has made a precautionary decision to voluntarily recall a selection of SNICKERS®, MARS®, MILKY WAY® and CELEBRATIONS® products produced in our Netherlands factory.

We believe this is an isolated incident.

The recall concerns only specific products that were manufactured at the Netherlands facility during a limited production period, December 5, 2015 - January 18, 2016.

While the number of Mars products affected is limited, they have been shipped to numerous countries outside the Netherlands, including some duty free retailers.

As a precaution, the product recall is being implemented in all markets served by our Netherlands facility.

Only certain products labeled on pack as "Mars Netherlands" are affected by this recall. Mars Netherlands exports to a number of countries and some duty-free outlets, so the easiest way for consumers to determine whether they have a product that has been recalled is to look at the label.

Step-by-Step Guide:

1. Is your Mars product a SNICKERS®, MARS®, MILKY WAY® or CELEBRATIONS®?

2. If yes, does your product label say: Mars Netherlands?

3. If yes, please contact Consumer Care by visiting http://www.mars.com/global/about-mars/contact-us.aspx and complete the enquiry form.

If you have questions about the recall, please contact your local Mars Consumer Care Team.


Yours sincerely,

Christophe Bouye & Simon Knapp , Sales Directors , Mars International Travel Retail